RRB NTPC Job Profile -Enquiry cum Reservation Clerk (ECRC) Job Description

RRB NTPC ENQUIRY CUM RESERVATION CLERK JOB PROFILE: Job Description, Salary, Vacancy, Educational Qualification

This article will cover Enquiry cum Reservation Clerk (ECRC) Job Description,Enquiry cum Reservation Clerk (ECRC)Career Path, Enquiry cum Reservation Clerk (ECRC) Salary, Enquiry cum Reservation Clerk (ECRC) Vacancies, Enquiry cum Reservation Clerk (ECRC) required qualification and Enquiry cum Reservation Clerk (ECRC) stages of examination.

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In the series of job profiles of various posts mentioned in RRB official notification of 18252 NTPC posts, we have taken up Assistant Station Manager, Commercial Apprentice, Goods Guard, Traffic Apprentice, Junior Accounts Assistant and Senior Station Clerk.

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RRB NTPC Job Profile RRB NTPC ENQUIRY CUM RESERVATION CLERK JOB PROFILE: Job Description, Salary, Vacancy, Educational Qualification

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1. ECRC Job Description:  

  • As the name suggests, the Job of ECRC is to issue computerized reserved tickets for  passengers and also to respond to enquiries regarding any issue of the same
  • In simple words helping the passengers to plan their travel.
  • The best part is that the job is only indoor.
  • As such for ladies, it is one of the best  posts.
  • After selection you will be given a training for 45 days. 

2. ECRC Shift:

  • In all major stations, ECRC works in two shifts on alternate days – from 8-14 hrs and 14-22 hrs.
  • In some small stations where the footfall is less, a single ECRC works in one shift, the timings is adjusted suitably as per the local conditions.

3. ECRC Career path:

As an Enquiry cum Reservation Clerk (ECRC) you will have the following career path

  • Enquiry cum Reservation Clerk (ECRC) Grade-II
  • Enquiry cum Reservation Clerk (ECRC) Grade-I (Pay 4200)
  • Reservation Supervisor (Pay 4600)
  • Assistant Commercial Manager
  • Divisional Commercial Manager

4. ECRC Salary and allowances

The salary and allowances for Enquiry cum Reservation Clerk (ECRC) are as follows:

Pay Scale
Grade Pay
Initial Pay
Total Pay (i) + (ii )

As an Enquiry cum Reservation Clerk (ECRC) you will be entitled to the following major allowances:

  1. DA on Total Pay above (100%): 11360.00
  2. Transport Allowance(TA): 1600.00
  3. House Rent Allowance(10%): 1136.00
  4. Gross Salary: INR 25,456.00
  5. DEDUCTIONS: CGIS-C 30.00 + PROF. TAX 200.00 + NPS/PF 2272.00 = INR 2502.00
  6.  Total Salary : => 25,456-2502 = INR 22,954/-
The above salary is subject to revision under 7th Pay commission.

5. ECRC Vacancies :

Vacancies for the post of Enquiry cum Reservation Clerk (ECRC) for respective RRBs are:

Total Vacancies for ECRC in all RRBs-  Gen-51 , SC-21 , ST-11 OBC-38 Total 121

Allahabad NCR 30 9 5 16 60
Guwahati NFR 8 3 1 5 17
Jammu Srinagar NR 4 1 1 2 8
Kolkata SER 3 6 3 11 23
Siliguri NFR 6 2 1 4 13

ECRC Stages of Examination:

Single Stage Computer Based Test, Typing test followed by Document Verification.

ECRC Qualification :

Degree from recognized university or equivalent. Candidate must have proficiency in Computer Typing.

The highest number of vacancies is in  Allahabad and Kolkata.

Friends, this is it for Enquiry cum Reservation Clerk (ECRC) . Next up we will cover Traffic Assistant.

Click here to enroll for Mock Test Packages for RRB NTPC Examination starting @Rs 99 only 

  1. Click here to read about Assistant Station Master job profile and other details.
  2. Click here to read about Goods Guard job profile and other details.
  3. Click here to read about Commercial Apprentice  job profile and other details.
  4. Click here to read about Traffic Apprentice  job profile and other details.
  5. Click here to read about  Junior Account Assistant cum Typist job profile and other details.
  6. Click here to read about Senior Clerk cum Typist  job profile and other details.
  7. Click here to read about Traffic Assistant  job profile and other details.
  8. Click here to read about Senior Time Keeper job profile and other details. 

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