About Life Insurance Corporation of India. Structure of LIC. LIC Departments. LIC Assistant Administrative Officer (AAO) Training. LIC Assistant Administrative Officer (AAO) Job Profile/Work Nature, LIC AAO Hierarchical Gradation/Promotion.LIC AAO Salary, LIC AAO vs Bank PO.
Job Profile, Salary and Promotion of AAO Officer in Life Insurance Corporation of India.
The AAO exam of LIC conducted by IBPS is around the corner and there have been many questions inter-alia regarding the job profile, major promotional avenues and comparison with banks. The major question among the aspirants is ‘What is the job profile/role of LIC AAO’. Before we give the answer to that we shall first know about LIC as an organisation. This will help you get a better understanding of the role of LIC Assistant Administrative Officer.
About Life Insurance Corporation of India
- LIC is the only Life Insurer in India that is fully owned by the Government of India.
- The Life Insurance Corporation of India was founded in 1956 when the Parliament of India passed the Life Insurance of India Act that nationalised the private insurance industry in India.
- Over 245 insurance companies and provident societies were merged to create the state owned Life Insurance Corporation of India.
Life Insurance Corporation of India Structure.
- The organisation has a 4 tier structure and a fifth tier has been added for micro insurance later.
- At the helm is Central Office, based in Mumbai.
- There are 8 Zonal Offices which report to Central office followed by various Divisional Offices at different locations.
- The fourth tier is of importance since majority of newly recruited Assistant Administrative Officers will be posted at the fourth tier known as Branch Office and it is here that AAO will be given the independent charge of a particular department.
LIC Departments.
The Departments in LIC at Branch Level are:
- Sales
- New Business
- Policy Service
- Claims
- Accounts
- Office Service
- IT department.
The first four comprise the front end department which deal with clients/customers directly. The other three are back end departments that mainly cater to the needs of employees and ensure smooth functioning of daily business of the branch.
LIC Sales Department:
The sales department has under its jurisdiction, in a layman term, all agents and Development Officers. Generally an Assistant Branch Manager (ABM), having designation equivalent to an AAO, is the head of the department. However, in case of his/her absence, an AAO is also given additional or independent responsibility.
LIC New Business Department:
This is the department where the agent brings the policy for the first time and AAO will be the authority having full discretion whether to accept any insurance or not. You also have discretion regarding charging extra premium on the basis of non-fulfillment of certain conditions. If you have good relations, you generally waive such things on recommendation of Branch Manager.
LIC Policy Servicing Department:
This is the most important department in the sense that, it really helps the common man. Many times the policy premiums are not paid leading to lapsation of policy or people want loan for something. As an officer, you can really help people in this and fast track the things. It is the busiest of all the departments on all days.
LIC Claims Department:
This department has main work at the end of the month or if any death claim arises. Most of the business of LIC comes in the month end or beginning and thus claims are settled accordingly. However, your vigil and pro-active approach can help you, as an officer in settling things over a period of time as well so as to reduce last minute rush
LIC Accounts Department:
It basically helps in overseeing all the payments made or received and any financial and accounting thing happening in the branch. It is a bit cumbersome and an accounts person is almost the last to leave the office.
LIC Office Service Department:
Office Service department deals with personnel matters such as salary disbursement, income tax deduction, billing etc. Therefore, you are considered the most responsible person in terms of personal benefits.
LIC IT Department:
IT department generally does not have any AAO at the branch level but they do have AAO at divisional office level.
LIC Assistant Administrative Officer (AAO) Training.
The training of an AAO consists of 9 months of theoretical and practical training at any of the Zonal Training Centre (ZTC). One MDC (Management Development Centre) at Mumbai has been closed for AAO training. The training is subdivided into 3 sub parts:
- 3 Months Theoretical training at any of the ZTC where you will be attending classes as full salaried employee and will have all benefits like lodging and boarding free of cost
- 3 Months Practical Training at any branch office in that zone. Guest houses will be provided to you and each week you’ll go to a different department altogether and learn about everything. Full salary and benefits will be given including meal coupons.
- 3 Months Theoretical Training: In this, you will again be back to your ZTC and you will present whatever you have learnt and also you will be given a refresher on whatever you did in previous theoretical training.
After all this, you will be absorbed as an officer and will be sent to any branch on preference and on the basis of the availability of vacancies.
LIC Assistant Administrative Officer (AAO) Job Profile/Work Nature.
The Work of an LIC AAO is centered around executing administrative tasks such as:
- Devising New schemes.
- Inspecting various policies.
- Interacting with Clients.
- Filing and Management of Claims.
- Inter-Department Communications w.r.t to schemes and policies.
- Executing various intangible tasks as directed by Manager. (AO or BM).
- If you are posted as AAO Specialist, you would be posted in a specific department within the organization viz. Marketing, Sales, Claims etc as specified above.
LIC AAO Hierarchical Gradation/Promotion.
There are two branches of LIC personnel department, one is AAO (known as Administration side) and the other is ADO/DO (known as marketing side). Agents are not considered as employees of the organization in terms of they being non-permanent. Both the Administration side and the Marketing side converge at the fourth level of AAO promotion i.e. at DM/MM.
For example, there for DO (Group B), the promotion level is
DO >ABM (Astt Branch Manager) > BM > SrBM (Senior Branch Manager) and convergence.
For LIC AAO (Group A), the promotion level is:
AAO > AO > ADM > DM and convergence
LIC AAO Salary:
- As an LIC AAO you will receive a basic pay of Rs. 17240/- per month.
- The scale of pay is Rs. 17240- 840(14) –29000– 910(4) –32640 (note that this is under revision)
- You will be entitled to receive other admissible allowances as per rules.
- The total emoluments after adding allowances at the minimum of the scale inclusive of House Rent Allowance & City Compensatory Allowance will be approximately Rs 40,245/- per month in ‘A’ Class city.
- Other benefits are Defined Contributory Pension, Special Allowance for passing Actuarial Examination, Gratuity, LTC, Cash Medical Benefit, Group Mediclaim, Group Personal Accident Insurance, Group Insurance , Vehicle Loan (2- wheeler/4 wheeler) as per rules.
Comparison between LIC and Banking Industry.
- Salary: The “in hand” salary of LIC is much more than what a normal Bank PO gets. Further, even if you take the salary of SBI PO after 4 increments, the salary of LIC is more. Along with that, for first nine months of training, you can just enjoy life as LIC will borne the whole expenditure which is not there in any other bank.
- Work Pressure: The pressure in LIC AAO is far far less than any other bank except on month end and beginning and year end. Further, on a daily basis, one may go bome by maximum 6pm and you need not worry about anything. Generally public dealing is done till 3pm and after that many departments are not loaded as such.
- Promotion: This is one of the negative points of LIC given the fact that promotions are not based on any exam and not as fast as banks. It takes almost 5-6 years minimum for any AAO to reach AO
- Perks: The perks of LIC AAO are not equivalent to other banks. However, you will not feel the same as that is only a meager amount. Further, LIC Employee association is in talks with higher authorities and better perks will be given in a short span of time.
- Postings: You’ll most probably get nearby home postings though you will not be able to commute on a daily basis. Certain cases may be there where they will throw you at any far end
- Other benefits like good contacts because of large agent base and respect is equivalent to the banks or may be more than that.
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Suggested Reading
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Click here to read how to attempt Reasoning Section LIC AAO.
Click here to read Quantitative Aptitude Preparation Tips for LIC AAO.
Click here to read how to crack English Language section of LIC AAO.
What is the take home salary . And is there any other allowances like petrol allowance or house maintance
What’s the salary ? At present ??
Ohk thanks
Even lIC employees can’t be sure about this ji, till LIC release the notification, people spread rumours. Abhi tak no official announcement about this… So I can’t tell about future too…
hlo sir need a help
2017 me lic ane ke chances he kya?!!
plzz tell _/_
hii sir need a help
2017 me lic ane ke chances he kya?!!
plzz tell _/_
Salary is already around 50k during training
Haan ji, rs 170 per working day..
Meal coupons are also there right?
I replied there 🙂 n in hangouts too
I msg there ?
Ohhhhh
Ok I will mail u
Arey don’t be child, wt will happen if I knew ur name
My name is there in mail id…?
Theek h, Malayalam toughest 😉
Nop…Malayalam is the most toughest language
And I am also learning Hindi at present
Okay, rajeshkalluri26@gmail.com,
Mail me there
Hw I msg here??everyone see it
Telugu is toughest of all Indian languages
:p gimme mail, I will mail…
Ha ha…i don’t know Hindi…first u teach me…malyalam is very tough language …
Hmm?
Msg here
Don’t expect anything… Do it prep for other exams….
How can I msg u without having ur numb ???
Do u know any update regarding result..pls msg me ?
I can’t understand Malayalam na, you have to teach me maybe
Ok..am expecting too much for this result…
Result is not everything, we can be friends regardless of results….
Do you watch Malayalam movies?one of my friends from AP watches Malayalam movies and songa
Will tell u….am not sure about my result…that’s why
Google ? LOL
Google knows everything ;p
Do u know Malayalam?
We can chat in wts app, no need to talk over calls… Okay leave it then
Ohhhhh ?
I don’t know Hindi and English…so giving number is not working ? after the result I will tell u my name
This was for particular state na, so less girls 🙁
That is me
??
Arey now tell me your name, if u selected give me your number too
Yep, tell me that person’s name
Only 3 girls ?
??
Only one person in that name
Tell me your first name, I will find full name like u found mine
Hmmmm, rajesh babu Kalluri
*2016
My name is also in the selected list 2106
..find it??
Nameeeeeee ?????
Total 30, 3 girls…
5th name in final pdf
Hw many people r there in training cls
Hmmmmm, 2nd name in the list
Yup
Ha ha?
Okay, you checked the selected list
Hmmm tell me then…
No problem to tell my name…
How do you know ????
R u Rajesh babu…
Hope for the best, prepare for the worst…
Yep, now class is going onnnn… :p
Hmmmm, wts there to hide..
I just asked…ha ha u told me…??
Where are u now??training class??
Ohhhhh ?
Hmm…waiting for good result
Classes are repeating. That’s why
Yep, you will enjoy alot in the training, especially in the last 3 months
But I told you my name 🙁
If I selected in LIC I’ll tell u
That is a very good news?
like college then y u bored??enjoy…
Rajesh., and yours ???
9 months is too long yaar, it’s like again u r going to college
Currently sat is half day, in few months, sat will be holiday
During Training Saturday and Sunday is holiday ??
Ok waiting for the result??and ur real name??
Ok…
Boring…why…??
It is 9 months training, little boring but u will enjoy it
Nope yaar, our batch is for j&k state only
Hahahahah, then I will take number too 😉
How is ur training??
Lic Posting is in ur home state or…
Ys..it’s god’s own country ?…it is not my real name ? if I selected in lic I’ll tell u the real name ?
Yep, we may meet, who knows ;p
Nice place, I am from andhra 🙂
Arjun is ur father ??
Coz, we r still undergoing training, our training will be over by June 11th, maybe that’s why u think
Ur state??am from Kerala ?
Y result is so late
Thank u for ur wishes…hope u meet in lic..?
Don’t worry Avika, u will clear it…
Good attempts yaar., let’s meet in LIC soon :p
113/120
Worried about my accuracy ?
113/120
How many attempts ??
Thank u ?…
232+31.,
Final cutoff was 259 for general…
Hope I will see you in LIC soon …
All the best Avika 🙂
Thank u ?…what is your written and interview marks in aao exam
Results will be in this month.,
Training may start in July…
Avika
When will be the result of aao2016
ok sir thnku
Any tips or suggestions?
Thks Bro. For ur reply
neerajkmr716@gmail.com
My mail.. Reply on this mail.
30 is qualifying marks
Mostly about current affairs, personal info, nothing regarding insurance, but you better read some basics given by bankers adda,
Oh good sir plzz telll me what to prepare fr interview ?
Wt abt min marks?
I am working at present as AAO
No one not sure about interview marks, becz they haven’t mentioned in mark sheets last year, but it is either 50 or 60, becoz no one crossed more than 48 in our batch
Did yu qualified ?
Heloo Friend.
Interview total marks? reply me. Hv some more questions to be ask frm u…
Thkss in advance….
Mr Man
Thanks for your updated facts.
At present gross salary of LIC AAO is rs 50,200/- in class B city + 800/- tea expenses + 400/- paper bill in practical Training
(Feb/2016)
this is after REVISION..
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